Delivery charges and estimated timings depend on the product and destination. The applicable cost is shown at checkout or confirmed as part of a bespoke table quotation. Made-to-order furniture has a longer production timeframe than stocked kitchenware.

Eligible unused products can be returned within 30 days of delivery, subject to our Refund Policy. Bespoke, personalised and made-to-order products are excluded unless faulty, damaged or not as described.

Clean items with mild soap and warm water, then dry immediately. Avoid prolonged exposure to sunlight, extreme temperatures, or abrasive cleaners. Damascus knives should be hand-washed and dried thoroughly to preserve their edge.

Email support@luxresin.co.uk as soon as possible with your order number and photographs where relevant. We will arrange an appropriate replacement or refund in line with your legal rights.

Materials vary by product. Selected Miyamoto knives use layered Damascus steel with resin and wood details, while other knives use specifications such as AUS-10. Our chopping boards combine natural olive wood with resin. Check each product page for the exact construction and care guidance.