Get in Touch
We aim to reply to all inquiries within 24 hours. For faster assistance, feel free to reach out to us via social media or our live chat.
Email: support@luxresin.co.uk
Instagram: @miyamoto_japan
TikTok: @miyamoto_knives
We’re here to help with any questions or concerns you may have!
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Frequently Asked Questions (FAQs)
Is shipping free, and how fast is delivery?
Is shipping free, and how fast is delivery?
Yes! Lux Resin offers free, super-fast shipping across mainland UK, ensuring your order arrives promptly. International shipping options may vary depending on your location.
What is your return policy?
What is your return policy?
We offer a 30-day return window for unused products in their original condition. Simply contact our support team at support@luxresin.co.uk to initiate a return.
How do I care for resin and wood products?
How do I care for resin and wood products?
Clean items with mild soap and warm water, then dry immediately. Avoid prolonged exposure to sunlight, extreme temperatures, or abrasive cleaners. Damascus knives should be hand-washed and dried thoroughly to preserve their edge.
What if my item arrives damaged or defective?
What if my item arrives damaged or defective?
Contact us within 48 hours of delivery with photos of the damaged item. We’ll arrange a replacement or refund at no additional cost, provided the defect is due to manufacturing or shipping.
What materials are used in your knives and chopping boards?
What materials are used in your knives and chopping boards?
Our Miyamoto knives are crafted from authentic VG-10 Damascus steel with a 67-layer construction for exceptional sharpness and durability, paired with handles made of Canadian Maple wood and resin for a non-slip, elegant grip110. The chopping boards combine natural olive wood with high-grade resin, creating a striking, functional surface that resists warping and retains its beauty over time.
